Effective Date: May 2025

1. Introduction

Welcome to Literary Escape Pack ("we," "our," "us"). By purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

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2. Product Description

Each Blind Date with a Book parcel contains a mystery book paired with bookish treats.

• If you select a ‘New’ book, you will receive a brand-new, unread copy.

• If you choose a ‘Pre-Loved’ book, your book will be gently pre-owned, carefully selected to ensure a great reading experience.

• Books come in a variety of genres, chosen by the customer or left as a surprise.

• Pre-loved books may show light signs of wear but will be intact and readable.

• While we carefully curate selections, there is a possibility you may receive a book that you have already read or own. Unfortunately, we cannot guarantee unique selections for each individual customer.

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3. Ordering & Payment

• Prices are listed in GBP (£) and include VAT where applicable.

• We accept payments via PayPal and credit/debit cards, processed securely through a third-party payment provider.

• Orders are confirmed once payment has been received.

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4. Shipping & Delivery

• We aim to dispatch orders within 3-5 business days via Royal Mail.

• Delivery times vary depending on location.

• If an order is delayed or lost, we will assist in tracking and resolving the issue. However, we are not liable for postal delays.

• We only ship to Mainland UK—unfortunately, we cannot send orders to Northern Ireland, Ireland, or international destinations at this time.

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5. Returns & Refunds

• Due to the mystery nature of the product, we do not accept returns based on personal preference.

• Refunds/replacements are offered if an item arrives damaged or defective.

• If you receive an incorrect item, please contact us within 7 days of delivery.

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6. Privacy Policy

We collect and store customer details securely for order processing only.

• We do not share or sell personal data.

• Payments are processed securely using third-party platforms.

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7. Liability Disclaimer

• Book contents are chosen at random and may contain themes that some readers find sensitive.

• We are not responsible for reactions to book content or any food products included in the parcel.

• Customers with allergies should check product ingredients before consumption.

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8. Age Restrictions

• Some genres may include adult themes. By purchasing, you confirm that you are 18+ if ordering books in the Romance/Romantasy/Spicy category.

• If you are under 18, you must have the bill payer’s permission before placing an order.

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9. Promotions & Discounts

• Discount codes are valid for the specified timeframe.

• We reserve the right to change, cancel, or modify promotions at any time.

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10. Newsletters & Updates

• By signing up for our newsletter, you agree to receive quarterly updates from Literary Escape Pack.

• Our newsletter will include alerts about new products, company updates, events we will be attending, and new ambassadors.

• You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

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11. Contact Information

For support:

• email admin@literaryescapepack.co.uk or

• write to us at Literary Escape Pack, Office 2/3, 48 West George Street, Glasgow, G2 1BP (please note this is not our trading address).

• phone: 07921899759

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By placing an order, you agree to these Terms & Conditions. Thank you for supporting indie authors and embracing the joy of surprise reads!

 

Loyalty Points Terms & Conditions

Effective Date: May 2025

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1. Introduction

These Terms & Conditions govern the Loyalty Points Program offered by Literary Escape Pack ("we," "our," "us"). By participating, you agree to the following terms.

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2. Earning Loyalty Points

• Customers earn  points for every eligible purchases.

• Points may also be earned through special promotions, referrals, or engagement activities.

• Points are credited to your account within 3  days of purchase.

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3. Redeeming Loyalty Points

• Points can be redeemed for discounts, free products, or exclusive rewards.

• The redemption value is [5000 points = £5 discount].

• Points cannot be exchanged for cash or transferred to another account.

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4. Expiry & Account Activity

• Loyalty points expire after 48 months if unused.

• Accounts must remain active (i.e., a purchase or redemption within 48 months) to retain points.

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5. Changes & Termination

• We reserve the right to modify, suspend, or terminate the Loyalty Program at any time.

• Any changes will be communicated via email or website updates.

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6. Fraud & Misuse

• Points earned through fraudulent activity or misuse will be voided.

• We reserve the right to suspend or terminate accounts involved in fraudulent behaviour.

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7. Privacy & Data Protection

• Customer data collected for the Loyalty Program is securely stored and used only for program-related purposes.

• We comply with UK GDPR regulations—see our Privacy Policy for details.

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8. Contact Information

For support:

• email admin@literaryescapepack.co.uk or

• write to us at Literary Escape Pack, Office 2/3, 48 West George Street, Glasgow, G2 1BP (please note this is not our trading address).

• phone: 07921899759

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Ambassador Program Terms & Conditions

Effective Date: May 2025

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1. Introduction

Welcome to the Literary Escape Pack Ambassador Program! By applying and participating, you agree to the following Terms & Conditions.

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2. Eligibility

• Ambassadors must be 18+ years old and reside in Mainland UK.

• Applicants must have an active social media presence (Instagram, TikTok, YouTube, or other relevant platforms).

• We reserve the right to approve or decline applications at our discretion.

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3. Ambassador Responsibilities

• Promote Literary Escape Pack through authentic and engaging content (reviews, unboxings, recommendations).

• Share discount codes or referral links provided by us.

• Maintain a positive and professional representation of the brand.

• Follow UK guidelines and disclose partnerships when posting promotional content.

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4. Compensation & Rewards

• Ambassadors may receive free products or exclusive discounts.

• Rewards are based on engagement, sales, and content quality.

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5. Content Guidelines

• Posts must be original, high-quality, and aligned with our brand values.

• Ambassadors must not engage in misleading promotions or false claims.

• We may request specific content types (e.g., themed promotions, seasonal campaigns).

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6. Termination & Changes

• We reserve the right to remove ambassadors who fail to meet expectations or violate terms.

• Ambassadors may leave the program at any time by notifying us.

• Terms may be updated or modified, with changes communicated via email or social media.

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7. Privacy & Data Protection

• Personal data collected for the programme will be securely stored and used only for ambassador-related purposes.

• We comply with UK GDPR regulations—see our Privacy Policy for details.

 

8. Contact Information

For support:

• email admin@literaryescapepack.co.uk or

• write to us at Literary Escape Pack, Office 2/3, 48 West George Street, Glasgow, G2 1BP (please note this is not our trading address).

• phone: 07921899759​

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